Account Member Registration
The FTIRsearch.com account registration process requires that you supply a valid email
address. This information is used to email you an account member password and will be your
unique user name to log on to the account member's area. This is done to guarantee that
the logins for new accounts are unique and that the account was created by a user who
plans to use the Spectral Search service as it was intended. Please note that the account
registration process does not allow users to create new accounts using email addresses
from free email services such as Microsoft Hotmail, Yahoo! and Juno.
In order to make use of the full Spectral Search databases, you must complete the user
information registration form with both your billing and contact address information. We
cannot process any credit card or purchase order transaction requests without complete address
information. This is a requirement of both the
verification service we use to approve credit card purchases
and our internal billing and reconciliation processes. This information will also be used
to contact account members when necessary to resolve Customer Service issues with their
account(s) as well as to implement quality control measures.
The user information registration form also requires you to give us some demographic
information. In addition, there is an option for receiving email,
mailings and other promotional materials.
Your customer contact information may be used to send you email, periodic newsletters,
information about Thermo Fisher Scientific or promotional
material from some of our partners. As an FTIRsearch.com account member, you can change
your status at any time.
Your account member information may also be used to tailor your experience on the
FTIRsearch.com web site, showing content that we think might be of interest, and
displaying the content according to your preferences.
Credit Card Information
FTIRsearch.com uses a separate credit card verification service called iTransact. This service uses a secure
link directly to a separate web server to gather the credit card number and other
information necessary to approve credit card purchases. At no time does FTIRsearch.com
ever have access to your credit card number or related information.
Uploaded Data Files
FTIRsearch.com allows account members to upload spectroscopic data files to be searched
against commercial databases. All uploaded user data files will be temporarily stored to
verify session quality and assist with addressing session quality disputes. Uploaded user
data files are automatically purged from the server on a periodic basis. If you experience
a problem while using the FTIRsearch.com Search Service related to a data file you have
uploaded, you should contact us immediately so we can adequately evaluate the problem
before your data file is purged from the server.
This FTIRsearch.com web site has security measures in place to protect the loss, misuse
and alteration of the information under our control. The entire web site uses Secure
Sockets Layer (SSL) encryption of all private information transmitted between the user's
web browser and the server. This includes all user contact and registration information,
credit card and purchase information, login names and passwords, account information and
balances, search parameters and uploaded spectroscopic data files.
In addition, the greatest possible care is taken to insure that the databases used to
store and track this information are secure from unauthorized access and distribution by
employing firewalls, secure database login access, secure network topologies and other
network security measures.
This site uses in-memory cookies to keep track of you while you are using the web site.
Cookies are only used for:
(i) Maintaining your session link and tracking use of the free Spectral Search Demo.
(ii) Maintaining your session link and tracking search and credit usage while you are
logged into the account members area.
(iii) Delivering content specific to your interest.
any other personal statistical information. Cookies are never written to your hard drive;
they only exist in memory while you are logged into the account member area.
IP Address Information
FTIRsearch.com uses your IP address to help diagnose problems with our server and to
administer the web site. We also use the IP addresses of all visitors to the site to
determine the country you are in when accessing the web site to ensure compliance with
International, U.S. and local laws. IP address information may be used to determine broad
visitation statistics for the entire web site, but will not be linked uniquely to you.
Hyperlinks to Other Web Sites
The FTIRsearch.com web site contains numerous links to other web sites on the Internet.
FTIRsearch.com is not responsible for the privacy practices or the content of such Web
Copyright of Databases
This web site contains commercial databases, which are protected by copyright law under
the following notice:
Copyright © 2001-2006 Thermo Fisher Scientific, Inc., Waltham, MA.
Printed in the United States of America. All world rights reserved. No part of this Web content may be
stored in a retrieval system, transmitted, or reproduced in any way, including but not
limited to photocopy, photograph, magnetic or other record, without the prior written
permission of Thermo Fisher Scientific.
Your use of the databases on the FTIRsearch.com web site area is bound by this
Update of User Information
All FTIRsearch.com account members have full and complete access to their
account registration information including the opportunity to choose not to
receive communications from Thermo Fisher Scientific or other business partners.
Users have the following options available for changing, modifying or removing user
information previously provided:
(i) Log in to the FTIRsearch.com account member's area and change your profile
(ii) Send email with your updated user information to any of the email addresses listed
If you no longer wish to use the FTIRsearch.com search service and wish to close your
account, you can contact billing@FTIRsearch.com
at any time using one of the Email addresses listed on the
If you have any questions about this Privacy Statement, the practices of this web site, or
your dealings with FTIRsearch.com, please contact us using one of the Email addresses
listed on the Contact Information page.